Your data, explained.

Marketing and Meta Pixel

With marketing consent, the Meta Pixel shares page and product views, cart additions, checkout starts and confirmed purchases with Meta Platforms Ireland Limited, including product IDs, value and currency. Your browser also transmits technical data such as IP address, user agent and cookie identifiers. We use this data to measure and attribute Facebook and Instagram ads. Advanced matching is disabled; we do not send names, emails, phone numbers, addresses or card details in events. Meta may process data outside the EEA under its privacy policy. The _fbp and _fbc cookies may last up to 90 days. Consent preferences expire after 180 days. You can reject or withdraw consent in cookie settings without affecting purchases.

Purchases and deliveries

When you place an order, we process the information needed for payment, operational invoicing, preparation, delivery and order follow-up.

• Name and contact details
• Delivery address
• Products and order details
• Payment status and technical references from the payment processor

Customer account

If you create an account, we use the associated information to give you access to orders, make future purchases easier and keep the details you choose to save.

Support

Messages sent through “Contact us” are recorded so we can reply, follow up and link the conversation to an order where needed.

Withdrawal and returns

When you use the online withdrawal form, we process your name, email, order number, return scope, any notes you provide, the date and time of your notice and its processing status. We use this information to validate the order, record your decision, respond and demonstrate receipt.

Payments

Payments are processed by specialist providers such as Stripe. dontbecringe does not need to store your complete card details to complete a purchase.

Essential cookies

These support essential functions such as security, cart, session, technical preferences and checkout. Disabling them through the site would affect its operation.

Analytics

Google Analytics and PostHog are enabled only after analytics consent. PostHog analyses clicks and may record navigation on public pages, with form fields masked; checkout and private areas are excluded from recordings. IP addresses are anonymised and consent may be withdrawn. Sentry helps diagnose technical errors without recording sessions.

How long we keep information

We keep information as long as necessary for operational purposes, support, order records, returns and applicable obligations. Retention periods may differ by type of information.

Your rights

You can contact us to request access, correction, updates or clarification about your data. Other rights may also apply depending on the circumstances and applicable law.